Configuring Email Account in Outlook Express

1. Double left-click on the Outlook Express icon on the desktop, or left-click each of these choices in the following sequence: Start, Programs, Outlook Express. This starts the Outlook Express e-mail program, as shown below:
2. Left-click Tools, and then left-click Accounts in the drop-down menu that appears:
3. Left-click the Mail tab. Highlight the mail account by left-clicking it, and then left-click the Properties button on the right side of the screen, as shown below:
4. The General tab automatically displays. Confirm that the following entries are filled in appropriately:
    Name: A name must be displayed here, which will be shown in outgoing emails.
    E-mail address: Enter your email address here (example: username@insightbb.com).
5. Left-click the Servers tab. Make sure that the following fields have these entries:
    Incoming mail (POP3): mail.insightbb.com
    Outgoing mail (SMTP): mail.insightbb.com
    Account name: username (this is the name before the @insightbb.com)
    Password: ****** (this shows up as asterisks)
    Remember password: make sure it's checked
6. Left-click the Connection tab. If you only check your email when connected at home to your cable modem, you can check the Always connect to this account using checkbox, and select Local Area Network in the drop-down box. DO NOT select this if you will be checking Insight Broadband email with this computer through a dial-up connection at times (example: this computer is a laptop, and you travel with this computer).
7. Left-click the Advanced tab at the top. Make sure that the following entries are correct:
    Outgoing mail (SMTP): 25
    Incoming mail (POP3): 110
    Server Timeouts: Slide the time bar to show one minute.
    Leave a copy of messages on server checkbox: Make sure it is NOT checked.
8. If any changes were made, make sure to left-click Apply, and then left-click OK.

Insight Broadband only provides support for Outlook Express and Webmail. For assistance with other e-mail applications, please consult their Websites for support.