Creating Email Accounts

1. Double left-click on the Outlook Express icon on the desktop, or left-click each of the following in sequence: Start, Programs, Outlook Express. This starts the Outlook Express E-mail program, as shown below:
2. Left-click Tools, and then left-click Accounts in the drop-down menu that appears:
3. Left-click the Mail tab, left click the Add button, and left-click Mail in the popup window:
4. In the Display Name field, pick a name that will be displayed in your email. Whatever is typed will show up to recipients of your e-mail. Left-click Next at bottom of screen to continue.
5. Type in the email address that was created in Member Services. Left-click Next at the bottom of the screen to continue.
6. Make sure that the incoming mail server is a POP3 server in the drop-down box, and set both Incoming mail server and Outgoing mail server to have mail.insightbb.com typed into them. Left-click Next at the bottom to continue to the next screen.
7. In the Account name field, make sure that the username (the name before the @insightbb.com in your e-mail address) is entered. In the Password field, enter in the password you selected when creating the e-mail account. Make sure that the Remember password check box has a checkmark in it. Click Next to continue to the next screen.
8. Left-click the Finish button at the bottom of the screen. Left-click the Close button to exit out of the new email account box. Check email to make sure that the email account has been created successfully. This is done by left-clicking the Send/Receive button in the toolbar at the top of the Outlook Express main program window.

Insight Broadband only provides support for Outlook Express and Webmail. For assistance with other e-mail applications, please consult their Websites for support.